Privacy policy

Privacy Policy

At SAVONERA, your privacy is of the utmost importance to us. We are committed to protecting your personal information and ensuring that your shopping experience is safe and secure. This Privacy Policy outlines how we collect, use, and safeguard your data.

1. Information We Collect
We may collect the following types of information when you visit our website or interact with our services:

  • Personal Information: Name, email address, phone number, billing and shipping address, and payment information.

  • Account Details: Username, password, and other information related to your SAVONERA account.

  • Usage Data: Information about your interactions with our website, including pages visited, products viewed, and time spent on our site.

  • Device Information: IP address, browser type, operating system, and other technical details.

2. How We Use Your Information
Your information is used to:

  • Process and fulfill orders, including shipping and returns.

  • Provide personalized product recommendations and improve your shopping experience.

  • Communicate with you regarding promotions, updates, and customer service inquiries.

  • Analyze website performance and user behavior to enhance our services.

  • Ensure the security and integrity of our website.

3. Sharing Your Information
We value your trust and do not sell your personal information to third parties. However, we may share your information with:

  • Service Providers: Trusted third-party partners who assist us with payment processing, order fulfillment, shipping, and marketing.

  • Legal Compliance: Authorities or legal entities when required by law or to protect our rights and property.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Security
We implement strict security measures to protect your information, including encryption, secure servers, and regular monitoring for potential vulnerabilities. While we strive to safeguard your data, no online platform can guarantee complete security.

5. Your Rights
You have the right to:

  • Access, update, or delete your personal information by logging into your SAVONERA account or contacting us.

  • Opt out of receiving promotional communications by clicking the "unsubscribe" link in our emails.

  • Request information about how your data is being used and stored.

6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and deliver targeted advertisements. You can manage your cookie preferences through your browser settings.

7. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any updates will be posted on this page, and significant changes will be communicated to you directly.